At Grace Lamp, we are committed to delivering your lighting/furniture safely and on time. Please review our shipping policy below before placing your order.
Order Processing Time
Standard items: Processed within 1–3 business days
Estimated Delivery Time
Small items (under 32" W): 5–8 business days via UPS, FedEx, or DHL
Large furniture (over 32" W): 4–8 weeks via ocean freight with final-mile truck delivery
Orders with multiple items may arrive in separate shipments.
Shipping Costs
We offer free standard shipping on most orders to the continental United States.
Shipping Coverage
We ship to the continental United States. For Alaska, Hawaii, Canada, U.S. territories, and international destinations, custom shipping arrangements may be available — please contact us for details.
Delivery Requirements
An adult aged 18 or older must be present to receive the delivery
Please ensure the delivery path is clear and accessible
For large items, confirm that furniture can fit through doorways, hallways, and elevators
Split Shipments
If your order contains multiple items, they may be shipped separately based on size, availability, or shipping method. You will receive tracking information for each shipment.
Order Tracking
Once your order ships, you will receive a tracking number via email. For large freight items, tracking updates may be limited until the item reaches the local delivery carrier.
Contact Grace Lamp
Our customer support team can help with product questions, order updates, returns, warranty requests, and delivery concerns. Please use the contact form on this page or contact us directly.
Our Company:
GRACE LAMP LLC,
Company Address:
245 E Colfax Ave
Denver Colorado 80218
Email: service@gracelamp.com
Phone: +1 (213) 468-9813
Service hours: Monday–Friday, 9:00 a.m.–7:00 p.m. Pacific Time (PT), excluding public holidays.
