Last Updated: July 13, 2026
1. Website Operator
This website is owned and operated by:
Grace Lamp LLC
245 E Colfax Ave
Denver, Colorado 80218
United States
Website: gracelamp.com
Email: service@gracelamp.com
Phone: +1 623-698-4231
Customer Service Hours:
Monday through Friday, 9:00 AM to 7:00 PM Pacific Time, excluding public holidays.
We typically respond to customer inquiries within one to two business days.
2. Business Activities
Grace Lamp is an online retailer specializing in decorative residential and commercial lighting, including chandeliers, pendant lights, wall sconces, flush mounts, table lamps, and related lighting products.
Products offered through this website may be manufactured, assembled, fulfilled, or shipped by Grace Lamp LLC and its approved manufacturing, logistics, and service partners.
Product availability, specifications, materials, finishes, dimensions, processing times, and delivery estimates are stated on the applicable product page and may vary by product or configuration.
3. Orders and Contracts
Submitting an order through this website constitutes an offer to purchase the selected products. An order is not considered accepted until Grace Lamp confirms acceptance or begins processing the order.
Grace Lamp reserves the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving:
- Incorrect product or pricing information
- Suspected fraud or unauthorized payment activity
- Product unavailability
- Delivery restrictions
- Violation of our Terms of Service
- Errors affecting the fulfillment of an order
If payment has already been collected for an order that we cancel, the applicable amount will be refunded to the original payment method.
Order processing, delivery, cancellation, return, and refund conditions are governed by our published Shipping Policy, Return and Refund Policy, and Terms of Service.
4. Product Information
We make reasonable efforts to present accurate product descriptions, dimensions, materials, finishes, prices, availability, and photographs.
However, the appearance of colors, finishes, stone veining, glass texture, and other natural or handcrafted characteristics may vary due to:
- Screen and display settings
- Lighting conditions
- Manufacturing tolerances
- Natural material variation
- Hand-finishing processes
Natural stone, alabaster, glass, metal, and handcrafted components may contain variations in color, pattern, texture, thickness, or finish. These natural variations are not necessarily defects.
Customers are responsible for reviewing all product specifications and installation requirements before placing an order.
5. Pricing and Payment
All prices displayed on the website are shown in U.S. dollars unless otherwise stated.
Applicable taxes, shipping charges, service fees, or other costs, when applicable, will be disclosed before the customer completes payment.
Payments are processed through Shopify and other authorized payment providers. Grace Lamp LLC does not directly store complete payment card information.
Displayed payment logos do not guarantee that every payment method will be available for every customer, location, device, or transaction.
6. Shipping and Delivery
Grace Lamp currently accepts eligible online orders for delivery within the United States.
Delivery times shown on the website are estimates and are not guaranteed unless expressly stated in writing.
Standard-size fixtures and oversized fixtures may have different processing and transit times. Large, fragile, customized, or oversized lighting may be transported by freight or ocean shipping and may require additional delivery time.
Customers must provide accurate delivery information and ensure that the delivery location is accessible and suitable for receiving the ordered products.
Complete shipping terms are available in our Shipping Policy.
7. Returns, Refunds, and Cancellations
Eligible unused and uninstalled products may be returned in accordance with our Return and Refund Policy.
Custom-made, personalized, made-to-order, installed, altered, used, clearance, or final-sale products may be subject to different conditions or may not be eligible for return.
Customers must contact Grace Lamp and receive return instructions before sending any product back.
Cancellation requests are not guaranteed and may no longer be available once order processing or production has begun.
The complete rules governing returns, refunds, damaged products, defects, and cancellations are provided in our Return and Refund Policy.
8. Installation and Electrical Work
Lighting fixtures must be installed by a qualified and licensed electrician where required by applicable law, building codes, or electrical regulations.
Grace Lamp LLC is not responsible for injury, property damage, electrical damage, product damage, or other loss caused by:
- Improper installation
- Installation by an unqualified person
- Failure to follow installation instructions
- Incorrect voltage or electrical supply
- Unauthorized product modification
- Failure to comply with applicable building or electrical codes
Customers and installers are responsible for confirming that the fixture is appropriate for the intended location, ceiling type, wall structure, electrical system, and environmental conditions.
9. Intellectual Property
Unless otherwise stated, the website and its contents, including text, logos, graphics, product descriptions, layout, photographs, illustrations, videos, and design elements, are owned by or licensed to Grace Lamp LLC.
No website content may be copied, reproduced, distributed, republished, modified, displayed, transmitted, or used for commercial purposes without prior written authorization from Grace Lamp LLC or the applicable rights holder.
Third-party trademarks, payment logos, carrier names, and service names remain the property of their respective owners. Their appearance on this website does not imply sponsorship, endorsement, partnership, or affiliation unless expressly stated.
Shopify also requires merchants to respect the intellectual-property rights of others.
10. External Services and Links
This website may use or link to third-party services, including payment processors, shipping carriers, analytics services, advertising platforms, social-media platforms, and other technology providers.
Grace Lamp LLC is not responsible for the availability, security, accuracy, content, or practices of independent third-party websites or services.
Use of third-party services may be subject to the third party’s own terms and privacy policies.
11. Website Availability
We make reasonable efforts to keep the website available, secure, and accurate. However, access may occasionally be interrupted due to maintenance, technical problems, platform outages, updates, security measures, or circumstances outside our reasonable control.
Grace Lamp LLC does not guarantee uninterrupted or error-free access to the website.
We reserve the right to update, suspend, restrict, or discontinue any part of the website without prior notice where reasonably necessary.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Grace Lamp LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, inability to use the website, product installation, third-party services, or reliance on website content.
Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded or limited.
Consumer rights provided by applicable law remain unaffected.
13. Privacy
Personal information collected through this website is handled in accordance with our Privacy Policy.
The website may use cookies and similar technologies for essential site functions, analytics, fraud prevention, advertising, and personalization, subject to applicable privacy settings and consent requirements.
Shopify describes a privacy policy as the document explaining how a business collects, uses, stores, and protects customer and visitor information.
14. Governing Terms
Use of this website and purchases made through it are subject to the following documents:
- Terms of Service
- Shipping Policy
- Return and Refund Policy
- Privacy Policy
- Warranty Policy
- Payment Policy
If there is a conflict between this Legal Notice and a more specific published policy, the more specific policy will apply to the relevant issue, unless applicable law requires otherwise.
15. Changes to This Legal Notice
Grace Lamp LLC may update this Legal Notice from time to time to reflect changes to our business, website, services, policies, or legal obligations.
The latest version will be posted on this website with an updated revision date.
16. Contact
Questions regarding this Legal Notice may be sent to:
Grace Lamp LLC
245 E Colfax Ave
Denver, Colorado 80218
United States
Email: service@gracelamp.com
Phone: +1 623-698-4231
